Our Direct Brakes Guarantee
The warranty period for a repair where both pads and rotors are installed on the same wheel is 12-months or 12,000 miles (whichever comes first) from the date of your repair or replacement. During the warranty period, we will replace or repair any new part that fails due to a defect in materials or workmanship under normal use or service post-installation..
What's Not Covered
- Repairs which do not include both pads and rotors installed on the same wheel.The warranty period for all other repairs, including pads installed without rotors, is 90 days or 3,000 miles (whichever comes first) from the date of your repair or replacement.
- Failure due to accident, collision, misuse, abuse, or modification.
- Damage caused by chemical fallout, salt, hail, environmental conditions, natural disasters, or marine use.
- Damages resulting from faulty parts.
- Conditions arising from non-compliance with recommended reporting, monitoring, and maintenance procedures by a Direct Brakes technician.
- Parts subject to manufacturer's recall for related issues.
- Damage incurred due to commercial type service or use, including abusive treatment, towing, deliveries, or public transport.
- Parts installed on vehicles intended for off-road or racing purposes.
- Normal wear and tear.
- Used or salvage parts.